Shoptet is an Online store platform that provides everything you need for your Online store to operate successfully. As the market leader in the Czech Republic and Slovakia, Shoptet offers Online store operation with a modern design, secure hosting, traffic monitoring, multiple payment options, shipping integration, Automations , and more. You can try the system free of charge for 30 days.
Integration with Shoptet is a paid feature. However, you can test it for free for the first 5 days.
What the Shoptet integration can do
The integration provides one-way transfer of completed Sales Orders from Shoptet to Raynet. No special Shoptet tariff is required to activate the integration — the Basic plan is sufficient. In the CRM system , the imported Sales Order will create a new Deal , which will automatically link to the Account if it is found in the Contact database . If no matching Account is found, a new one will be created. Products are also transferred to the Deal or created anew if necessary.
Activating synchronization in Shoptet
In Shoptet , enable the Raynet add-on in the Integrations section » Shoptet Add-ons . To complete the setup in Raynet , you’ll need your Shoptet ID and activation key . The Shoptet ID is located in the header of your Shoptet account.
The activation key will be sent to the Email address listed as your contact in Shoptet.
Activating synchronization in Raynet
An Administrator activates the integration in Raynet by clicking their name » Settings .
In the left menu, select Add-ons , then click the Shoptet tile » Activate .
Enter your Shoptet ID and activation key . Select the Order statuses and Customer groups from which to import into Raynet . Define the Owner, Status, and Source for new Deals . Finalize the setup by clicking Save .
Important: For the integration to work correctly, you must enable the paid "Raynet add-on" in Shoptet for each Shoptet account you wish to integrate with Raynet . More information is available in this article .
How synchronization works
Once a Sales Order in Shoptet reaches a Status selected in your settings, a new Deal is automatically created in Raynet . A link to the Sales Order in Shoptet will be added in the Attachments panel on the Deal ’s Detailed card .
Tip: You can integrate Raynet with multiple Shoptet accounts. Activation must be arranged through our support. If needed, please contact us .
New Sales Orders created after synchronization is enabled , as well as older orders in the selected status that undergo a change (e.g., address or price modification), will be transferred to Raynet . Orders are transferred only once—subsequent changes will not be reflected in Raynet .
The Deal will be assigned a Status and Source according to the default settings chosen when the synchronization was activated.
The Owner of the Deal will follow the Owner of the linked Account . If a new Account is created, both the Account and the Deal will be assigned to the user set during synchronization setup.
The Currency of the Deal will match the currency of the Sales Order.
The Note field of the Deal will include the seller’s note .
When a Sales Order is transferred to Raynet , the system also checks the Account data.
The system will attempt to match an existing Account using the Identification number or company name and link the new Deal to it. If no match is found, a new Account will be created. With subsequent orders, the Account data will not be updated —a new Deal will simply be created.
If the company name is not filled in on the order in Shoptet, the Account will be created in Raynet as an Individual person .
The following fields will be set on the Account based on the order: Identification number , Tax ID , Headquarters (billing address), Contact address (shipping), Rating, Relationship, Status, Email , and Phone.
If the Shoptet order includes a First name and Last name , and the Account name is entered in the Company name field, a Contact will be created in Raynet . The Contact will include: First name , Owner, Account , and Label, if newly created.
Based on the product code , Products will also be added to the Deal . If the Product does not already exist in the CRM system , a new Product will be created.
- Details of the new Product include: Product name, Code, Standard price, Cost, Unit, VAT rate, Note (detailed description from Shoptet), Label, and a direct link to the Shoptet product in the Product's attachment section.
- If the Sales Order is in a foreign currency , Products will not be linked .
Tip: In Shoptet, you can enable a paid add-on for multi-currency support. To ensure products are transferred in the chosen currency to Deals in Raynet , contact our support . Currencies must be configured in Raynet . If a customer places a new Sales Order in Shoptet using a currency not configured in Raynet , the system won’t recognize the currency and will transfer the correct amount but with the wrong currency label.
Tip: The actual transfer of Sales Orders is performed in batches. For previously connected CRM accounts, some delay may occur. To accelerate the transfer , you can enable the Shoptet add-on , which ensures that Sales Orders with the "Completed" status are sent to Raynet immediately. For newly established integrations, this add-on is already enabled and delays should not occur.
To activate the add-on, go to the Shoptet admin panel. In your profile, click Integrations » Add-on Manager » Raynet » Extend Permissions.
Then simply choose Approve Extension.