The company IPEX has been on the market for over 30 years and has more than 9000 active users. It specializes in developing cloud tools for businesses that facilitate effective communication with customers. The main product is the multichannel contact center, which centralizes all customer communication in one place. This includes voice services, emails, web chat, SMS, and social media communication. It integrates artificial intelligence into all applications, saving time in handling requests. The priority is to continuously advance technologically and improve the services developed by their own team. Their Accounts include both small businesses and large corporations.
What can the integration of Raynet with the IPEX AI contact center do?
By connecting the AI contact center from IPEX with Raynet CRM, you gain an overview of all callers. This is a direct connection of the IPEX switchboard to the Raynet CRM software, allowing for efficient management of customer communication and better oversight of all interactions. Detailed information on the activation and setup process can be found in the IPEX documentation in this article.
Contact
Email: obchod@ipex.cz
Website: www.ipex.cz
Contacts for IPEX sales representatives by region:
Moravia:
- Zuzana Drastichová: drastichova@ipex.cz
Bohemia and Prague:
- Ladislav Frinta: frinta@ipex.cz
- Tomáš Maliňák: malinak@ipex.cz