In the CRM system, codebook entries can be edited by an administrator or a user with the Full Throttle role using the Edit Items button. A user with the Restricted role cannot edit code lists.
It is not always appropriate for codebook entries to be editable by all users. Therefore, the administrator can restrict the user's editing of code lists.
To set permissions, click on a specific user and select the Change permissions button.
Expand Dialing Permissions and click the Dial Edit check box. Confirm the changes with the save button.
From now, the user with the Full Throttle role will not see the dial button at all.
Additional user permission settings: