Forward an incoming e-mail to the CRM "as an attachment"

Microsoft Outlook e-mail client

Click on the e-mail that you want to forward to the CRM. Press the combination of Ctrl + Alt + F keys to send the e-mail to your CRM.

The forwarded e-mail will appear in the new e-mail header in the part named Attached. Finally, type in your e-mail assistant address and send the e-mail.

Thunderbird e-mail client

Click the right mouse button on an incoming e-mail that you want to forward to your CRM and select the option Forward as - Attachment.

Enter your e-mail assistant address and send the e-mail.

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