Microsoft Outlook e-mail client
Click on the e-mail that you want to forward to the CRM. Press the combination of Ctrl + Alt + F keys to send the e-mail to your CRM.
The forwarded e-mail will appear in the new e-mail header in the part named Attached. Finally, type in your e-mail assistant address and send the e-mail.
Thunderbird e-mail client
Click the right mouse button on an incoming e-mail that you want to forward to your CRM and select the option Forward as - Attachment.
Enter your e-mail assistant address and send the e-mail.