On the Contact detailed card in Raynet, you can perform a variety of actions. To see them all, click the three dots. In this article, we will explain how all the actions work.
Use the Export button to save information about the Contact to your device in the following formats:
- Electronic business cards in the format VCF
- PDF business cards
Clicking the Security button will pull up a window with system information about the Contact.
It tells you who created or modified the record and when. You can lock each record you have access to, preventing other users from editing it. It can then be unlocked by either you or an Administrator. You can also set the Security Level in this window. If you are wondering who is authorized to see this record, you can check this using the Record Visibility feature.
Merge with a different contact
If you find out that you have the same Contact recorded twice, you can merge them into a single Contact. Learn more about merging records in Raynet here.
Refreshing a Contact can be useful when you have started editing data on the detailed card and you need to get everything back to the original state. After clicking the Refresh button, the Contact will return to the state it was in before you started editing it.
If several users are working with a Contact at the same time, refreshing the record will show the current state of the record with the changes made and saved by another user in the meantime.
By selecting the Invalidate option, the Contact record will no longer be visible in the list of Contacts. However, it will still be saved in Raynet.
To be able to see invalidated Contacts in the list view, you first have to pin the Validity filter. Click on the button with the pencil icon » Add more filters » Validity. Then click on this button and select whether you want to display only invalid Contacts or all Contacts including invalid ones. Invalid records are distinguished from other records by being greyed out.
You can then renew the validity at any time by clicking on the Contact in the list. This will take you to the Contact detailed card, where you can click on the three dots button » Renew Validity.
It is possible to permanently delete a Contact, but only if the History is empty and the Contact is not linked to any other records. If you want to delete a Contact but you do not want to remove all the links, use the Invalidate feature.
Find out more about deleting and invalidating in this article.